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FAQ

How do I order?

You can buy directly on our online shop or you can contact us about custom orders for your space.

How long will it take for my order to arrive?

If items are in stock your order will arrive within 1-2 weeks. If products are not in stock expect up to 6 weeks for manufacturing.

Can I return or exchange my order?

If you are unhappy with your purchase please call or email us to discuss.

What payment methods do you accept?

We accept payments through PayFast using all major Credit Cards & EFT.

What payment security do you have?

We accept payments through PayFast – you can read about their security & fraud prevention policies here. We do not store your personal information on our website.

Shipping

We use a courier service and shipping is charged extra depending on your location and the size of your order. We will send you a separate quote for shipping after purchase. We currently ship using courier services within 50km of the following main centres:

  • Cape Town
  • Johannesburg
  • Port Elizabeth
  • Durban
  • Bloemfontein